Terms & Conditions
Just Ride Snowboarding – Terms & Conditions
Operating at Chill Factore, Manchester, UK
Effective from [06/05/2025]
By booking and participating in a session with Just Ride Snowboarding, you agree to the following Terms and Conditions. Please read them carefully.
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1. Bookings, Cancellations & Refund Policy
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All bookings are non-refundable if cancelled within 24 hours of the scheduled session.
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No-shows will not be eligible for a refund.
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Refunds will only be issued if a session is cancelled due to circumstances within our control, such as instructor illness or unavailability.
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Cancellations due to external factors (including, but not limited to, weather disruptions, travel issues) are not eligible for a refund.
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Late arrivals by more than 20 minutes to any group session may result in exclusion from the session without refund.
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For private sessions, if you arrive late, no extra time will be added, and the session will end at the scheduled time.
2. Lift Pass & Equipment Requirements
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A valid Chill Factore lift pass must be purchased separately and must cover the full duration of your Just Ride Snowboarding session.
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If you do not have a valid lift pass, you will not be able to participate, and no refund will be issued.
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A helmet must be worn on the slope at all times—before, during, and after your session with Just Ride Snowboarding.
3. Waiver & Consent
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All participants are required to sign a waiver prior to attending their session.
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Failure to sign the waiver will result in non-participation until the waiver is completed. No refunds will be issued in such cases.
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For participants under the age of 18, a parent or legal guardian must sign the waiver on their behalf.
4. Participant Requirements
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All participants must:
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Adhere to all Chill Factore rules and requirements.
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Confirm that they can confidently link turns down the main slope.
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Follow the instructions of Just Ride Snowboarding coaches at all times.
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If any of these conditions are not met, participation may be denied without refund.
5. Conduct & Safety
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Participants who display unsafe, disruptive, or inappropriate behaviour may be asked to leave the session without refund.
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Just Ride Snowboarding reserves the right to refuse participation at any time if safety standards or rules are not upheld.
6. Use of Website
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The content on this website is for general information and marketing purposes only.
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We reserve the right to change or update the website content, services, pricing, or policies without prior notice.
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Unauthorised use of this website may result in a claim for damages and/or be a criminal offence.
7. Bookings and Payments
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All bookings must be made in advance through our online system or directly via communication with our staff.
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Full payment is required at the time of booking.
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Prices are listed in GBP (£) and may be subject to change.
8. Acknowledgements
By booking a session with Just Ride Snowboarding, you acknowledge that:
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You understand and accept the above terms regarding cancellations, refunds, lift passes, waivers, equipment, and punctuality.
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You have accurately represented your ability level and meet the minimum standard of linking turns on the main slope.
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You will comply with all Chill Factore policies, safety protocols, and staff instructions.
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Failure to meet any of these requirements may result in non-participation without refund.